Your information, handled plainly.
This page describes what Aurelia Surfaces collects when you use this website and what happens to it. It is written in plain language rather than formal legal terms, and it will be kept accurate as the site changes.
What we collect
When you submit the contact form, we ask for your name, phone number, email address, project location, project type, timeline and any message you write. We only collect what you enter yourself — nothing is gathered about you automatically from this site beyond standard, non-identifying web server logs (such as IP address and request timing) used to keep the site secure and working.
What we use it for
Information submitted through the contact form is used only to respond to your enquiry — to reach you about your project, provide an estimate, or answer your question. We do not sell, rent or share your information with third parties for marketing purposes.
How it is stored
This site never fakes a successful submission: if the online form cannot currently reach secure storage, it tells you so directly and asks you to call or email instead, rather than silently discarding what you wrote. When the online pipeline is connected, submissions are kept only for as long as reasonably needed to manage your project enquiry.
Cookies and tracking
This site does not use advertising or third-party tracking cookies. Any strictly functional storage used by the site (for example, remembering a signed-in session on a private tool) stays on this domain and is not sold or shared.
Your choices
You can ask what information we hold about you, ask us to correct it, or ask us to delete it, at any time — contact us using the details below.
Contact
Questions about this policy or your information can be sent to [email protected] or (916) 516-1625.